How do I delete my account?

You're in control of your data. To delete your account:

1. Cancel your subscription first if you have one (see How do I cancel my subscription) — deletion doesn't automatically stop recurring billing.
2. Email hello@magictrip.my with the subject Delete My Account, from the email address registered to the account.
3. We'll confirm with you once (to make sure it's really you), then process the deletion.

What gets deleted:

• Your account and profile
• Your saved itineraries
• Your chat history with Biubiu

What we keep:

• Payment records — required by law for accounting/tax purposes. They contain no chat or itinerary data.
• Anonymous, aggregated usage statistics.

Deletion is permanent and cannot be undone. Unused subscription time or credits are handled per the refund policy — mention it in your email if it applies.