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Are my chats recorded and who can see them?

Updated 2026-08-15

Question

Does the site store my Biubiu conversations?

Short answer: yes, chats are recorded — and we're upfront about it. The chat window itself displays: *"Chats are recorded to improve the service and are processed in accordance with our Privacy Policy."*

Why we record them:

  • To improve Biubiu's answers and the knowledge base
  • To spot broken features (a wrong answer is a bug report)
  • To keep your chat history working across sessions and devices

Who can see them:

  • Not the public. Your conversations are never published or shared.
  • Our team may review anonymized or specific conversations for quality and troubleshooting — the same way support logs work.
  • No advertising profiling. We don't sell or use your chats for ad targeting.

Your controls:

Warning: Like with any AI chat, avoid sharing sensitive personal data (passwords, card numbers, passport details) with Biubiu. We never ask for them.