Premium & Billing

Subscriptions, one-time purchase, refunds, invoices, and payment troubleshooting.

• How do I cancel my subscription?Canceling recurring Premium step by step.
• How do I get an invoice or receipt?Where invoices live and how to get them.
• How do I request a refund?The refund process and policy.
• I paid but Premium features aren't unlockedWhat to check when Premium doesn't activate.
• My payment failed — what do I do?Why payments fail and how to fix them.
• Subscribe vs one-time purchase — what's the difference?Recurring subscription vs lifetime one-time purchase.
• What are Founding Member credits?The credit bonus for founding members.