I can't log in

Work through these in order — most login failures are one of these four:

1. Wrong password? Check for stray spaces or caps lock. Then use Forgot password on the sign-in page to reset it.

1. See "This account uses Google Sign-In"? That email has no password — it was created with Google. Click Continue with Google and choose that same account.

1. Verification failing repeatedly? The Cloudflare Turnstile widget sometimes struggles with ad-blockers or old browsers. Refresh the page, disable extensions temporarily, or try another browser.
2. "Too many login attempts"? Our security limiter pauses further tries for 15 minutes. Wait it out, then reset the password instead of guessing.

Still stuck after all four?

Email hello@magictrip.my with your account email and a screenshot of the error. We can verify your identity and restore access manually.